SHIPPING:

All orders are packaged and shipped within 1-3 business days after the items are purchased. We ship orders out Monday-Friday. U.S. shipping is 3-5 business days after the package has been scanned into the system. Weather conditions and global pandemics may cause delays shipment.

RETURNS:

No Returns available. Customer satisfaction is still our top priority so if there is any issue with your order please email us immediately at styledbycarby@gmail.com with your order number and a description/picture of your issue for further assistance and we will respond back as soon as possible hopefully with a solution.

MISSING/UNDELIVERED PACKAGE OR STOLEN:

Once items are in the courier’s facilities, StyledbyCarby is not responsible for missing packages, undelivered packages, or packages that have been stolen. Please contact the shipping courier for further assistance. All packages are insured. Once you have filed a claim, with send us the claim number for a store credit or replacement package.

Incorrect Address:

If the customer’s package is sent back to our facility or the incorrect address was given, please inform us immediately. If the label has already been created, the customer will have to pay for another shipping label. An invoice will be sent to the customer’s email address to pay for the label.

If your order is sent back to our facility, a new shipping fee will have to be paid in order for the package to be reshipped.

CONTACT:

For any questions or concerns, please contact us at styledbycarby@gmail.com. Please allow up to 48 hours for a response. Thank You!